Privacy Policy

Last Updated: 11/03/2025

Welcome to Juniper Green Gardens Resort (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://junipergreengardensresort.co.ke.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information: Name, email address, phone number, and any other details you provide when making inquiries, reservations, or subscribing to our newsletter.
Booking Information: Details related to your stay, such as check-in/check-out dates and preferences.
Payment Information: If you make a booking or purchase, we may collect payment details (processed securely via third-party payment providers).
Usage Data: Information about your interaction with our website, including IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

We use your data for the following purposes:

To process and manage bookings and reservations.
To respond to inquiries and customer support requests.
To send promotional offers, newsletters, and updates (only with your consent).
To improve our website, services, and customer experience.
To comply with legal requirements and prevent fraud.

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal data from unauthorized access, misuse, or disclosure. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

With trusted service providers (e.g., payment processors, email marketing platforms) to facilitate our services.
When required by law, legal processes, or to protect our rights.
If necessary to prevent fraud, security threats, or harm to our guests.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to enhance user experience and analyze site traffic. You can adjust your browser settings to manage cookie preferences.