Terms and Conditions

Last Updated: 11/03/2025

Welcome to Juniper Green Gardens Resort (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website, https://junipergreengardensresort.co.ke, and the services we offer. By accessing or using our website, you agree to comply with these terms.

1. General Use

This website provides information about Juniper Green Gardens Resort, including accommodation, reservations, and related services.
By using this website, you agree to these Terms & Conditions and any applicable laws.
We reserve the right to update, modify, or discontinue any part of this website without prior notice.

2. Reservations & Payments

All bookings are subject to availability and confirmation.
Prices displayed on the website are subject to change without notice.
A reservation is only confirmed once payment has been received as per our booking policy.
We reserve the right to cancel or modify reservations due to unforeseen circumstances.

3. Cancellations & Refunds

Cancellation policies vary based on the type of booking. Please review the specific cancellation terms before confirming your reservation.
Refunds, if applicable, will be processed according to our cancellation policy.
No-shows or last-minute cancellations may result in charges.

4. Guest Responsibilities

Guests must adhere to the resort’s rules and policies during their stay.
Any damages caused to the property due to negligence or misconduct will be charged to the responsible guest.
Illegal activities and disruptive behavior are strictly prohibited.

5. Website Use & Content

The content on this website, including text, images, and branding, is the property of Juniper Green Gardens Resort and may not be used without permission.
Unauthorized use of website content, including reproduction, distribution, or modification, is prohibited.

6. Privacy & Data Protection

We collect and process personal data in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

7. Limitation of Liability

We strive to ensure the accuracy of the information on our website, but we do not guarantee that all details are error-free or up to date.
Juniper Green Gardens Resort is not responsible for any direct or indirect damages arising from the use of this website or its services.
We are not liable for external factors such as internet failures, third-party booking errors, or force majeure events.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience.
We do not control, endorse, or assume responsibility for the content, policies, or practices of third-party websites.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of the website after any changes constitutes acceptance of the revised terms.

10. Governing Law

These Terms & Conditions are governed by the laws of Kenya.
Any disputes arising from the use of this website or our services shall be resolved through legal proceedings in Kenya.