M-Pesa Payments,
Go to M-Pesa menu, select Lipa na M-Pesa,
Select Buy Goods and Services,
Enter Till No 9798215,
Enter Amount and then your M-Pesa Pin.
Equity Bank Paybill,
Go to M-Pesa menu, select Lipa na M-Pesa,
Enter Pay bill 247247,
Enter Account No 0766702701,
Enter Amount and then your M-Pesa Pin.
Ask for help through
Email: junipergreengardens@gmail.com
Phone No : +254700000932
Refund Policy for Aberdare Jupiter Hotel
At Aberdare Jupiter Hotel, we aim to provide excellent service and ensure customer satisfaction. However, we understand that plans can change. Below is our refund policy:
Cancellation Policy
Free Cancellation: Guests can cancel their booking free of charge up to 48 hours before the scheduled check-in date.
Late Cancellation: For cancellations made less than 48 hours before the check-in date, a cancellation fee equivalent to the first night's stay will be charged.
No-Show Policy
In the case of a no-show, the full amount of the first night’s stay will be charged, and the booking for subsequent nights will be canceled unless otherwise communicated.
Refund Process
Refund requests must be made via email or phone to our reservations team.
Approved refunds will be processed within 7-10 business days using the original payment method.
Bank fees or transaction charges may be deducted from the refund amount, if applicable.
Non-Refundable Bookings
Special promotional or discounted rates may be non-refundable. These terms will be clearly indicated at the time of booking.
Early Check-Out
Guests checking out earlier than their booked stay may receive a partial refund for unused nights, depending on the room rate and availability, minus an early departure fee.